Skype for business calls dropping after 30 seconds

Skype for business calls dropping after 30 seconds

If your Skype for business calls dropping after 30 seconds or less than a minute then, please follow below simple steps to fix this issue.

Cause: If the user profile is not synchronized properly with your Skype application, you get this error message.

Solution :

Step 1:
Sign out from the skype application from your system and kill the skype for business process in the task manager.
Go to Start Menu and select Task Manager
Right-click on skype application from the “processes tab” and select End task.
Now Skype background processes will terminate completely.

Step 2:
Open the below path from your system and delete ” SIP & Tracing” folders

C:\Users\userid\AppData\Local\Microsoft\Office\16.0\Lync

After deletion, please restart your system and launch the skype and verify the status .

Hope this fixes your skype issue…

NOTE: ” Appdata” folder will be in hidden mode by default, so please check the hidden items option from the VIEW menu to display the hidden folder.

If you want to know latest tricks & tips, please click here.

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